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SHEL
Usado para
software, hardware, environment and liveware
Fonte1
INTERNATIONAL CIVIL AVIATION ORGANIZATION. Manual of aircraft accident and incident investigation. Part III: investigation. Montreal, 2011. (Doc. 9756 AN/965).
Contexto
The SHEL model (Figure III-16-1), originally developed by Edwards (1972) and modified by Hawkins (1987), facilitates a systematic approach to data collection. Each component of the SHEL model (software, hardware, environment, and liveware) represents one of the building blocks of human factors studies.
Subárea1
Human Factors