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<< QNH | QS | quality assurance >>
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- Usado para
- quality system
- Definição1
- The aggregate of all the organization's activities, plans, policies, processes, procedures, resources, incentives and infrastructure working in unison towards a total quality management approach. It requires an organizational construct complete with documented policies, processes, procedures and resources that underpins a commitment by all employees to achieve excellence in product and service delivery through the implementation of best practices in quality management.
- Fonte1
- INTERNATIONAL CIVIL AVIATION ORGANIZATION. Manual of approval of training organizations. 2nd ed. Montreal: ICAO, 2012. (Doc 9841).
- Nota adicional1
- This definition is specific to this manual.
- Subárea1
- Safety